![]() The red highlighted Area shows the phone not having a valid time as shown => here 4 or last upload failed time is Logging > Global Settings > Global Log Level Limit > Set to DEBUG The above is the phone missing an NTP Time server! Lack of NTP Server causing unable to sign in:Ä 02137.009|sip |4|00|Server certificate verification failed, Untrusted CertificateÄ 02137.010|sip |4|00|MakeTlsConnection: SSL_connect error 1 Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > NOTE: In order to set the lowest Level of logging this Parameter may be used The factory default level for all logging parameters is "4" or Minor Error. These are the input filters into the internal memory-based log system. ![]() The Parameters control the logging detail level for individual components. Do not change any logging parameters without prior consultation with your Polycom Reseller or Polycom Technical Support. Warning: Logging parameter changes can impair system operation. Resolution: Please collect the Logs as shown here => here here View & Download Logs 2019 Question : How can I report Issues with Teams running on a Poly Trio in Native mode? ![]() This FAQ should help to easily troubleshoot Skype for Business / Office 365 sign-in issues. ![]()
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